Babboe expands recall: one in three cargo bikes must be sent to manufacturer | Economy

In February, the company announced that it would recall the Babboe City and Babboe Mini models. At that time it involved approximately ten thousand cargo bikes. This happened after dozens of complaints about broken frames.

The additional models now recalled are the City Mountain (pre-2020), Slim Mountain & Transporter and the Pro Trike, Trike-E and Pro-Trike XL Motor.

All customers who are subject to the recall and have a cargo bike that is less than five years old will be offered a new one. For cargo bikes that are older, the current value is taken into account. Owners can then use this when purchasing a new cargo bike. According to Babboe, customers are also always offered a new (normal) bicycle.

The first cargo bikes will be collected in the Netherlands and Germany in mid-April. Models will later be recalled in other countries.

The recall is being carried out in consultation with the regulator NVWA. Part of this decision is that Babboe can also start selling cargo bikes again.

“The majority of cargo bikes can be put back on the road after an inspection or repair,” Babboe director Gerard Feenema said in a statement. “We understand that this is inconvenient for our customers and have done our best to find a suitable solution and compensate them.”

At the end of March, the NVWA announced that Babboe had misled the regulator during inspections. The company did this by hiding broken frames. The supervisory authority subsequently launched a criminal investigation. Babboe says he will cooperate in this.