Users report a possible data breach at the Dutch crypto exchange Bitvavo. This concerns sensitive data such as names and home addresses, as well as bank account numbers and trading volumes. This does not concern all users of Bitvavo, but a limited group who were contacted about this. Bitvavo itself has not yet announced anything publicly.
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Wallets and Exchanges
Users of Dutch crypto exchange Bitvavo report data breach
Including ‘Fais’ https://twitter.com/F4iss4l/status/1785311648288215157 that he has been notified by Bitvavo about leaked data. The list of leaked sensitive data is as follows:
- First and last name;
- e-mail address;
- residential address;
- bank account number (IBAN);
- recent trading volume;
- last three digits of telephone numbers.
It is clear from the email sent to those affected that this concerns a limited group of users. They have been personally informed about this. If users have not been contacted about the breach, they can assume that they have not been affected by the breach. Probably due to the limited number of affected users, Bitvavo has not yet announced it publicly.
The reports about Bitvavo cannot yet be verified. However, it does involve several different users who report on it independently of each other. The emails also contain the anti-phishing codes of users, which makes it clear that these are not fake emails.
Bitvavo recommends taking steps
The trading platform recommends several steps to take for those affected. This includes:
- checking the account for suspicious activity;
- setting up multi-factor authentication (two-step verification);
- changing passwords (in a stronger version).
It is also advisable for those affected to take other measures crypto exchanges to better secure what they may be acting on. For example, by applying the latter steps.
Bitvavo has made it clear that customer funds are safe. They also indicate that there is no indication that passwords have been leaked. Hackers will most likely not have access to the trading accounts of those affected. Nevertheless, it is important to be vigilant for suspicious activity. One must also beware of phishing emails, which are likely to increase in number due to the leak.
One way to avoid the danger of phishing emails is to set the aforementioned anti-phishing code. In emails from Bitvavo, this code will be mentioned in the message, from which one can deduce that it comes from the correct sender. If an anti-phishing code has been set but it is not mentioned in the message, it may be a scam.
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